Please contact us via email between 10 AM and 4 PM on weekdays. (We are unavailable on weekends and public holidays.) Alternatively, you can use the "Get in Touch" or "Send Message" option.

You could join our membership by asking our store staff and just enjoy your benefit. (Amount purchased of 3% will earn points. (excluding discount items, Meat, Fruits and Vegetables, Cigarettes, Kimchi, Rice cooker) You will not be able to accumulate points if you present the card after payment. )

You could exchange or refund with receipt at the store you’ve purchased otherwise no exchange or refund applicable. (Fresh meat, fruits and vegetable, frozen and chilled product cannot be exchange or refund after 24hours.) we will refund the purchase price where you have simply changed your mind and you return the product to us unopened, in its original packaging and with clear proof of purchase. You must put the refund back on the same card you purchased on.

Exchange or refund only available with purchase receipts with you.

Exchange or refund only available store where you purchased.

We are not responsible for any items you leave behind.

You could purchase Asian alcohol from hanaro mart Sunnybank Store only. (You will be asked to present photo ID such as Driver licence, passport and proof of age card.)

Foods that must be eaten before a certain time for health or safety reasons should be marked with a use by date. Foods should not be eaten after the use by date and can’t legally be sold after this date because they may pose a health or safety risk. Most foods have a best before date. You can still eat foods for a while after the best before date as they should be safe but they may have lost some quality. Foods that have a best before date can legally be sold after that date provided the food is fit for human consumption. http://www.foodstandards.gov.au/consumer/labelling/dates/Pages/default.aspx